Discriminatory abuse

Discriminatory abuse is unequal or unfair treatment of somebody on the basis of a ‘protected characteristic’ – age, disability, gender/gender reassignment, sexual orientation, pregnancy/maternity, race, religion or belief. It may manifest itself as another form of abuse, such as harassment, derogatory remarks or similar treatment. It may also involve denying access, providing substandard access/service or exclusion of somebody on the grounds of a protected characteristic. Discriminatory abuse could be direct – deliberately treating someone less favourably – or indirect – where rules or arrangements are in place for everyone, but which put someone at an unfair disadvantage.

Possible signs of discriminatory abuse include:

• similar indicators to other types of abuse, such as the person appearing withdrawn, isolating, angry, anxious or in fear
• the support offered to someone is different/substandard with no clear rationale or explanation
• the person may raise concerns or complaints about a service not meeting their needs